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Common FAQ's

Is Instant Restaurant Websites (IRW) a Good Fit For My Business?

If you own or manage a bar, restaurant, coffee shop, catering company, dinner, cafe, food truck or any type of hospitality-related business, then Instant Restaurant Websites (IRW) is perfect for you. We are constantly adding more layouts and new features to better serve you.

It’s perfect for all types of businesses.

  • Bars
  • Restaurant
  • Coffee shop
  • Catering Company
  • Dinners
  • Cafes
  • Food trucks

How Do I Get A Custom Domain Like www.MyWebsite.com?

Instant Restaurant Websites (IRW) works with any domain name (as long as you own that domain). Don’t have a domain yet? Not to worry as we can help with that too. For a small fee we can sell you a domain with any extension (such as .com, .net, .io, and such).

Just use the domain search page when you create your account and pick any domain you’d like. You can even set up your website first and then add the domain later on. We’ll even help you with all the DNS settings to connect the domain name to your website. Best of all, once you have your very own custom domain name, that means you can also set up our Premium Business Email. That allows you to have an email account like you@YourDomain.com.

What Type of Business Email Do You Offer

When it comes to email, Instant Restaurant Websites (IRW) has you covered. For a small monthly fee, you can get a custom business email such as you@yourwebsite.com. It’s powerful, easy to set up and loaded with great features. We can even transfer all your old email messages from your current email provider free of charge.

  • 25GB Mailboxes
  • Premium anti-spam and anti-virus
  • Email Setup Wizard.
  • Outlook/email client auto-setup
  • 50MB Attachments
  • Free transfer of all your old emails to the new accounts.
  • Free user aliases
  • And more.

Are Your Websites Mobile Responsive / Compatible?

Yes. Our sites are built with the latest technology allowing easy viewing on all devices including Smartphones, tablets, laptops and desktop devices. That means your beautiful new website will look great on iPhones, iPads, Android devices, smartphones and every other type of mobile device.

How Can I Use Any Domain Name?

Yes, your beautiful new website will work with any domain name (just so you own that domain). That means you can have your website at www.YourWebsite.com or anything you’d like. If you don’t already own a domain name, then we can help. For a small fee, we can sell you any domain you’d like. This could be any available domain extension such as .com, .net, .co, .io or anything that’s available. Just use our website to search for domains and add it to your order.

All Instant Restaurant Websites (IRW) also works with domains purchased from any domain reseller such as Godaddy, Google or NetworkSolutions. If you already have a domain, then we can help you point it at your new website. When setting up your new website there’s a place to enter the necessary information to connect your domain. If you do not have a domain name, you may use one of our “placeholder” domains free of charge and can change this at any time. If you have any trouble with setting up your domain name, just contact our support team.

Do I Need To Purchase My Own Website Hosting

No, you don’t need hosting. It’s provided for you as part of your website. All Instant Restaurant Websites (IRW) are hosted on our secure servers so you never need to worry about hosting with another company. We take care of everything form maintenance, automatic backups and anything else to keep your site running smoothly.

How Do I Get Started?

Starting is a breeze and only takes a few minutes. To join, just “join” in the main menu, or head over to the layouts page on the main menu.

Do I Own the Website?

No. Think of it like leasing a car instead of buying one. It’s a lot less expensive than buying, and someone else is responsible for the oil changes and maintenance. Also, Instant Restaurant Websites (IRW) takes care of all the maintenance and technical stuff to keep it running. Instant Restaurant Websites (IRW) are provided to our customers on a monthly leased basis and must remain on our servers. Our sites may not be duplicated or transferred.

Does My Website Include Any Email Accounts?

You have the option to add email to your account for a small monthly fee. You can have email with a custom domain like “you@yourWebsite.com” and can have as many email accounts as you’d like. Check out our “Premium Business Email” page or contact us for more info.

Am I Responsible for the Content on My Site?

Your Instant Restaurant Websites (IRW) comes pre-built website loaded with all the content you need. However, at the end of the day, you are responsible for the content on your website, whether template-provided or your own. All images and text we provide as part of your website you have the right to use. However, if you change or add any content, then it is your responsibility to make sure that you have the right to use all content including but not limited to text, photos, logos and other images. Instant Restaurant Websites (IRW) reserves the right to remove any content or delete any website, with or without cause, as deemed necessary.

Why Do You Need My Credit Card Info If it’s a Free Trial?

If you cancel before the end of your 30-day free trial, you will not be charged anything. If you decide not to cancel your account within 30 days, don’t worry! To ensure uninterrupted service, your card will be automatically billed for the next 30 days. Your website will stay active, and you’ll continue to enjoy the benefits of your chosen pricing plan. While we don’t offer refunds, remember that you can cancel your account anytime. Once you do, your site will be deleted, and you won’t receive any further charges.

What Is Your Refund and Cancellation Policy?

At Instant Restaurant Websites (IRW) we are always here to help. Be sure to read our refund policy and our cancellation policy. Contact support if you have any questions.

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